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Knowledge Work |
| What is the organizing principle for knowledge worker productivity? What are stakeholder preferenda? Visual depiction of knowledge-worker productivity model from Peter Drucker. |
download pdf monograph; sponsorship available
FILE: B-03a-KnowledgeWork2.pdf |
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Knowledge Work Model |
| What must successful knowledge workers communicate to coworkers and management, framing a context for collaboration? Visual depiction of the conative expression of a particular knowledge worker. |
download pdf monograph; sponsorship available
FILE: B-03b-KnowWorkModel.pdf |
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Knowledge Work Practices |
| What constitutes a best practice? Introducing the concept of a community of practice. |
download pdf monograph; sponsorship available
FILE: B-03c-KnowWorkPractices.pdf |
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Knowledge Work Metrics |
| How do you measure knowledge-worker productivity? Introducing the concepts of cycle time and profit zone analysis. |
download pdf monograph; sponsorship available
FILE: B-03d-KnowWorkMetric.pdf |
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Information Preferenda |
| What types of information do knowledge workers consume? Introducing an information consumption model. |
download pdf monograph; sponsorship available
FILE: B-03e-KnowWorkInfoTypes.pdf |
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Social Networks of the Firm |
| What types of social networks constitute a large enterprise? Introducing advice networks. |
download pdf monograph; sponsorship available
FILE: B-03f-SocialNetsCollaboration.pdf |
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Barriers to Collaboration |
| What social and IT infrastructure issues can undermine enterprise collaboration? Overview of social and information technology barriers to collaboration. |
download pdf monograph; sponsorship available
FILE: B-03g-Barriers2Collaboration.pdf |
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